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Privacy Policy

Last Updated: February 1, 2026

Introduction

HomePros Directory ("we," "us," or "our") operates a contractor matching service that connects homeowners with vetted structural repair professionals. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

By using HomePros Directory, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, phone number, and zip code
  • Project Information: Type of repair needed, project details, and property information
  • Consent Records: Your explicit consent to be contacted by specific contractors, including timestamp and consent text
  • Technical Information: IP address, browser type, device information, and pages visited

How We Share Your Information with Network Partners

We share your information with Network Partners only after obtaining your explicit, one-to-one consent via our dynamic matching form. We do not sell your data to blind aggregators.

Here's how our consent process works:

  1. You enter your zip code on our website.
  2. Our system identifies the specific contractor who serves your area.
  3. The contractor's name is displayed to you before you submit your information.
  4. You must actively check a consent box that includes the specific contractor's name.
  5. Only after you provide this explicit, one-to-one consent do we share your information with that specific contractor.

Your information is shared only with the contractor you explicitly consented to contact you. We maintain records of your consent, including the exact consent language, timestamp, and contractor name.

How Contractors May Contact You

When you consent to be contacted by a specific contractor, you authorize that contractor to contact you via:

  • Phone calls (including from automated systems)
  • Text messages (SMS/MMS)
  • Email

Your consent is not a condition of purchasing any services. You may revoke your consent at any time by contacting us or the contractor directly.

How We Use Your Information

We use your information to:

  • Match you with contractors who serve your area
  • Facilitate communication between you and contractors
  • Maintain records of your consent for legal compliance
  • Improve our services and user experience
  • Respond to your inquiries and support requests
  • Send service-related communications
  • Comply with legal obligations

Information We Do NOT Sell

We do not sell your personal information to data brokers, lead aggregators, or other third parties. Your information is shared only with the specific contractor(s) you have consented to receive communications from.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining consent records as required by law. Consent records are retained for a minimum of 5 years to comply with TCPA requirements.

Your Rights (California Residents - CCPA)

If you are a California resident, you have the right to:

  • Know: Request disclosure of the personal information we collect, use, and share
  • Delete: Request deletion of your personal information (subject to legal exceptions)
  • Opt-Out: Opt out of the sale of your personal information (note: we do not sell personal information)
  • Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise these rights, please visit our Privacy Request Form or contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

HomePros Directory
Email: [email protected]
Address: St. Louis, MO